Job Description:

Requirements:
Bachelor's degree in IT, Computer Science, or a related field.
3–5 years of relevant IT support experience.
CCNA and/or MCSE certification is preferred.
Strong communication, troubleshooting, and customer support skills.
Valid UAE driving license and own car are mandatory for travel to offices and project sites.

Key Responsibilities:
Provide end-user support for hardware, software, Microsoft 365, printers, and connectivity issues.
Troubleshoot LAN/WAN/Wi-Fi, TCP/IP, VLAN, DNS, DHCP, VPN, switches, routers, and access points.
Support Windows Servers, Active Directory, Group Policy, file servers, virtualization, backups, and system monitoring.
Manage IT assets, software installations, security updates, user accounts, and service desk tickets.

Industry:

Professional Services

Category:

Consultancy

Skills: