Pharmacy Manager Responsibilities:

• Overseeing sales assistants, cashiers, shelf stockers, and other pharmacy employees.
• Preparing drugs and executing prescription orders for collection or delivery.
• Ordering pharmacy supplies and controlling the inventory on a daily basis.
• Enforcing best practice protocols when storing prescription drugs and controlled substances.
• Verifying prescription details with the healthcare specialists who prescribed them, when required.
• Advising customers about the recommended use, dosage, and possible side-effects of medication.
• Maintaining an approved drug and controlled substances list and verifying expiry dates.
• Monitoring product displays and shelves, as well as the general appearance of the pharmacy.
• Addressing customers' requests and complaints.
• Appointing and training new pharmacy employees and scheduling shifts.

Pharmacy Manager Requirements:

• A doctor of pharmacy degree (PharmD) accredited by the accreditation council for pharmacy education.
• A bachelor's degree in business administration, or an equivalent qualification preferred.
• State-approved license to practice as a pharmacist.
• Demonstrable experience in a managerial capacity at a pharmacy.
• In-depth knowledge of the pharmacological uses and side effects of prescription drugs and controlled substances.
• Advanced knowledge of protocols regulating the safe storage of prescription drugs and controlled substances.
• Exceptional communication skills in advising customers and managing employees.
• Ability to proactively follow up any irregularities with scripts processed at the pharmacy.
• Competency in pharmacy management software, such as RxMaster Pharmacy System.
• Excellent written and verbal communication skills.