ONLINE CHAT SUPPORT jobs in NamasteAi in Dubai - United Arab Emirates

NamasteAi Dubai, United Arab Emirates

Responsibilities

Real-Time Assistance: Respond promptly to customer inquiries via live chat on websites, apps, or social media platforms.
Issue Resolution: Troubleshoot problems, process returns, and provide accurate product or service information.
Multitasking: Manage 3 to 5 chat conversations simultaneously while maintaining quality and response speed.
Documentation: Log customer interactions, update internal databases, and document technical bugs.
Escalation: Identify complex issues and escalate them to the appropriate tier-2 support or specialized departments.

Required Qualifications

Education: High school diploma or equivalent.
Communication: Exceptional written English skills, including proper grammar, spelling, and tone adaptation.
Tech Literacy: Familiarity with CRM software (e.g., Zendesk, Salesforce) and web-based chat interfaces.
Environment: A quiet workspace with a reliable, high-speed internet connection.

Human Resources

Recruitment

Communication

Report Job

Search all the open positions on the web. Get your own personalized salary estimate. Read reviews on over 30000+ companies worldwide.

NamasteAi 17 hours ago

Full Time

SENIOR ACCOUNTANT

624 applied of 1 vacancy

NamasteAi 18 hours ago

Full Time

CHIEF ACCOUNTANT

46 applied of 1 vacancy

NamasteAi 18 hours ago

Full Time

LOGISTICS MANAGER

670 applied of 1 vacancy

Search all the open positions on the web. Get your own personalized salary estimate. Read reviews on over 30000+ companies worldwide.

Apply Now Learn More